Reporting Concerns

If you are worried about a child or young person you can call the Children’s Advice and Duty Service (CHaD):

Between office hours (8.30am - 5pm Monday - Thursday / 8:30am - 4:30pm Fridays) on 01782 235100.

For out of these hours, you can contact 01782 234234.

In an emergency call 999.

Email from a secure email address ChAD.referrals@stoke.gov.uk.

See Stoke-on-Trent Safeguarding Website for information on making a referral.

If you are unsure the West Midlands Regional Safeguarding Procedures Manual will be able to help guide you or the Stoke Threshold Framework which tells you which types of services a family may need to get support.

Alternatively, you can call ChildLine for advice on 0800 1111 or email them by visiting www.childline.org.uk

If you think a child is in immediate danger, call the emergency services on 999.

To report concerns or allegations against people who work or volunteer with children, please contact Stoke’s Local Authority Designated Officer.